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Viewings by Appointment
Making an appointment to view a bike does not necessarily indicate that you are buying a bike on that day. While some customers do schedule appointments with the intention to purchase, many use the appointment to ask questions or gather information before making a decision. We typically expect a mix of customers: some who are ready to buy and others who are still in the research phase. It’s perfectly normal to come in with questions or to explore options without the immediate intention to purchase.
Why do we operate a 'Viewings by Appointment' policy
Personal Service: By scheduling appointments, we can ensure that each customer receives dedicated attention and time, leading to a more personalised experience.
Efficiency: Appointments allow us to manage our time and resources more effectively. We can prepare for customer visits, ensuring that the right bike is available and that we are ready to assist you.
Reduced Wait Times: With appointments, customers can avoid long wait times, which can enhance overall satisfaction and lead to a better buying experience.
Inventory Management: By knowing who is coming in, we can better manage our inventory, showcasing specific bikes that match the interests of the scheduled customers.
Sales Strategy: We find that a more controlled environment leads to higher conversion rates, as customers who make appointments are often more serious about purchasing a bike.
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